Data we collect
Name, email, phone, country, company and billing details you provide when creating an account or making a purchase.
Order, product, license, invoice and download history necessary to prove purchase and protect both parties’ rights.
Support correspondence and technical information you send us, such as operating system, software and version.
Limited operational and security data such as IP address, browser type and error logs, when required to protect the site and prevent fraud.
Why we use it
To execute the purchase contract, verify payment, issue the license and deliver files.
To manage accounts, downloads, invoices and technical support.
To prevent fraud, protect the store and intellectual property, and fulfill legal and accounting obligations.
To send marketing messages only when you consent, with the option to unsubscribe at any time.
Payments and service providers
Visa and Mastercard transactions are processed via the Lahza gateway provided by PalPay. We may share the necessary amount of data with hosting, email, security, payment and accounting services solely to perform their functions, or with authorities when required by law. RTLtype does not retain full card data.
Retention and security
We retain order and license records for the time necessary to prove licensing and meet legal obligations, and delete or anonymize other data when it is no longer needed. We use encrypted connections, access controls and appropriate technical and organizational measures, while acknowledging that no electronic system can be guaranteed completely secure.
Your rights
You may request access to your data, correct it, delete data that no longer needs to be retained, restrict its processing or object to processing, in accordance with applicable law. You can also update your account details or contact us. We may request identity verification before fulfilling a request.
Cookies and updates
We use cookies necessary for account, cart and security functions, and may use limited performance measurements to improve the site. We will update this page if processing changes, and the latest version date appears at its top.